Whatever the emergency, dispatchers seen on "911 Crisis Center" seek to form an immediate bond with callers so they can better help them.

At Chagrin Valley Dispatch, featured in "911 Crisis Center," dispatchers handle all sorts of unique calls.

Handling unpredictable emergencies is the job for the rookies and the veterans at a busy Ohio dispatch agency featured in "911 Crisis Center." Meet some of them.

De-escalation is a big part of the job for emergency dispatchers, as seen in "911 Crisis Center."

From life-or-death threats to wild turkeys, 911 dispatchers are trained to handle any situation.

Before “911 Crisis Center” returns to Oxygen, check out the many movies and TV series about the dramatic world of emergency dispatchers.

In the second season of "911 Crisis Center," viewers are taken inside an emergency dispatch center and watch as the workers skillfully navigate life-threatening situations.

On "911 Crisis Center," Cleveland-based dispatchers handle emergencies like car accidents, health incidents, and gunshots.

911 dispatchers at Chagrin Valley in Ohio stay cool when faced with challenging situations.

911 dispatchers receive a variety of calls that range from domestic disturbances to a strange carjacking.