Joe Dziemianowicz

Emergency calls about thefts and break-ins don’t stop for dispatchers during Appreciation Week, as seen in a recent episode of "911 Crisis Center."

Investigators were shocked when Norman Daniels quickly confessed to killing Carole Garton. But the story he then told of hit men and conspiracies shocked them even more.

Death threats. Fires. Medical emergencies. Raccoons. 911 dispatchers help people through every kind of situation.

On the latest episode of "911 Crisis Center," dispatchers juggle calls about a restaurant brawl, urban roadkill, shots fired, and a choking emergency.

Tiffany Holbert failed to return from a walk around her neighborhood in June 2018. What happened to her?

Two elderly women, Helen Golay and Olga Rutterschmidt, fooled homeless men into believing they wanted to help them. They didn’t.

Sharon Nelson had three husbands — but she had two of them killed, as seen in the new Oxygen series "Black Widow Murders." Why?

Ricky Luebbert was shot to death in his home in Missouri.

An investigation into Michele Neurauter's apparent suicide led to the discovery of a family conspiracy and a dad’s diabolical ultimatum.

Whatever the emergency, dispatchers seen on "911 Crisis Center" seek to form an immediate bond with callers so they can better help them.